FAQ | How It Works?

About us?
Our brands' are managed exclusively through our official retailer program providing both individuals and businesses exclusive rights to sell our products. We provide both wholesale and direct-to-consumer fulfilment of your customer orders offering bespoke, established product ranges at competitive prices with 100% reliable supply, fast delivery and fantastic profit margins.

What is dropshipping and how does it work?
The concept of drop shipping is not new; in fact it is widely regarded as being one of the most popular ways to start a successful online business. Through becoming a retailer for our brands', you’ll have access to thousands of products without the hassle of storing any physical stock or having to ship a single order. Instead, when you sell a product, you simply purchase the product from our website (or upload your orders via Bulk Upload) at a wholesale price and have it shipped directly to your customer, 100% hassle free! As a result, you’ll never see or handle a single product. The difference between what you choose to sell our products for and the amount you pay at wholesale cost becomes your gross profit.

How to get started?
Create an account for free and get instant access to our wholesale price-list.

Is drop-shipping safe, am I protected?
Some of the biggest concerns you might have with drop-shipping is the lack of control. This often includes not being able to directly control the customer experience, such as the length of time it takes for your customers' orders to arrive or the overall quality of the products that you're selling. By becoming a retailer through our program, all of these concerns are immediately mitigated. We guarantee the quality of our products providing free-returns and a money-back-guarantee for every product in our catalog. We also enable our branded store retailers the ability to offer a custom branded experience for their customers with branded packing slips, personalised messaging and your own logo printed on the outside of every package. We guarantee to ship 99.9% of your orders via Royal Mail, deliver more than 98.5% of domestic packages within just 2-3 business days, and even cover all of the costs associated with damaged or lost items.

Where should I sell your products?
We highly recommended that you retail our products on Online Marketplaces such as eBay, Amazon, Etsy & OnBuy. If you're a control-freak you can do this the old-fashion-way of listing products on these marketplaces individually by using the product data available on our website and in our wholesale price-list. Alternatively, you can step-into-the-twenty-first-century and discover there are more efficient ways to do things in modern times.

For example; the most efficient solution available to you right now is to first launch your own store using the (Shopify + SyncLogic) platform/app integration. This enables you to effortlessly sync our entire product catalog using a one-time Connection Code. You can then add additional Shopify apps to expand and grow your business further.

We recommend the following catalog-connection add-on for your Shopify store;

  • SyncLogic (Our recommended integration method)

SyncLogic enables you to connect your Shopify store with our entire catalog of products.

TIP! Though we may recommend that you use Shopify, you are of course entirely free to choose any e-commerce platform of your choice and are not required to use Shopify to sell our products.

What are the benefits of a SyncLogic Integration?
With our SyncLogic integration you can use our Shopify Integration Wizard to easily request a connection for integration with our catalog in just a few minutes. Once approved, you'll benefit from automatic catalog updates including both pricing and inventory updates in real-time. You'll never sell an out-of-stock product, or sell something at a loss, ever! With our catalog integration any updates that we make will be automatically updated on your store instantly!

TIP! Each of our brands has a separate catalog source and each will require a separate Connection Code. You can still connect products from all of our brand catalogs on the same store, and at the same time.

TIP! If you'd like to display custom branded packing slips and have your own logo printed on each of the packages that we send, you'll need to integrate with our catalog using Shopify & SyncLogic. This is an exclusive requirement.

We also further recommend the following marketplace-expansion add-ons;

These marketplace-expansion add-ons enable you to connect your Online Marketplace accounts with your store providing a seamless way to create product listings on marketplaces, using existing product data held within your store.

TIP! All of our products are eligible to be sold directly on all major marketplaces including (but not limited to) eBay, Amazon, Etsy and OnBuy to name a few.

I am not a UK resident; can I still sell your products?
We are currently welcoming all-sellers worldwide into our program. Be sure to check out our Shipping Rate Guide if you're selling to customers based outside of the United Kingdom.

How much money can I expect to make selling your products?
If you choose to follow our MSRP (Marketplace Suggested Retail Price) when selling on marketplaces and SRP (Suggested Retail Price) when selling on e-commerce stores such as Shopify, then you should expect to make (on average) at least 25% net-profit from sales of individual-item-orders and up to 40% net-profit from multi-buy orders regardless of where you choose sell our products. Though remember, you are always free to control and determine your own selling prices at all times.

What does it cost?
Creating an account with us absolutely free and you only pay us to send the items you sell to your customers. Most importantly, payment is only required after you've made the sale. Though our program is free you should expect to incur some selling costs, such as subscriptions or listing and transaction fees.

For example; a basic Shopify subscription will cost $29 per month (14-day free-trial). To add a SyncLogic integration this will cost a further $19.99 per month (30-day free-trial). If you choose to sell on marketplaces such as eBay, Amazon or Etsy then you should also factor-in the cost of selling on these marketplaces too. Each marketplace will charge their own rate of fees (these are typically between 10-15% of the sale price) for every product you sell. Some marketplaces such as Amazon have an on-going monthly fee for access to the marketplace itself, so remember to take this into consideration also. Though this might seem expensive we have factored these costs into our MSRP & SRP pricing guidelines, which you can choose to follow if you're new to online selling. Every seller has to recognise these costs regardless of their size or starting knowledge. You're at no disadvantage whatsoever and you'll have more than 15 years of experience at your disposal to help you get a head-start.

Though this might seem daunting, we can guarantee you that it's 100% risk free from our side with no on-going costs or commitments to us, no special terms and no contracts imposed. You're free to choose where you sell, what you sell and the prices you charge to your customers are controlled by you, so you can rest assured knowing that you'll always retain full control of your business at all times.

Get Started Today.

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